Refunds and Return Policy

All SLK Marketing purchases cover a 30-day warranty period, alongside the manufacturer’s warranty period (if applicable). However, this depends on the type of return you choose. Our Return Policy extends up to 2 categories; 

• (A) Returning a faulty product 
• (B) Returning due to a change of mind

(A) Returning a Faulty Product 

If you receive a faulty product or if your product malfunctions in the first 30 days after purchase, according to the SLK Marketing Return Policy, you are eligible for a return. To successfully receive a return, please fill out our Return Form, and attach any proof of evidence such as photographs/ videos of your faulty product. Your inquiry will then be submitted for investigation. 

(B) Returning Due to ‘Change of Mind’

If under a circumstance, you are not satisfied with our product, please note that you are eligible for a return, under the below conditions: 

• Your product must be within 30 days from the date of purchase. 
• Your product must be unused
• Your product must be in its original packaging, with the hygiene seal intact
• Your product must be in the same condition as you first received it

A refund may be issued once the product has been inspected by our SLK Marketing Team.

As SLK Marketing is specialized in intimate adult products, the following conditions are not acceptable for hygiene purposes. 

• Used products
• Items without original packaging
• Products with missing parts or accessories
• Items not in their original condition